The Starkey International Brand “Starkey Brand” has been carefully developed and promoted over the last 36 years to stand for quality and to specifically support our Graduates and those Principals that hire our Graduates. It is our commitment to creating a growing profession and knowledge that brings great value and expertise.
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Careers in Private Service require real expertise in today’s marketplace. Starkey has spent 38 years amassing the right knowledge to advance your opportunities from Personal Assistant to Household and Estate Management. Our new curricula are advanced for those who have service expertise and experience, and who want to enter or upgrade in the elite and world of the High Net Worth.
Our primary educational team are all Starkey Graduates with advanced knowledge on a world stage. Mrs. Starkey is known as the First Lady of Service for a reason. She brings years of travel and educating in many countries. She has worked diligently in re-creating our grand profession from servitude to service expertise. Mr. Medecin has served as Household and Estate Manager, Educator and Butler around the world with Kings and Presidents in Villas, Estates, and on board mega yachts.
Starkey patented its Service Management tools especially designed for Private Service. She has shared these organizational platforms with her HNW clientele, her Graduates, and now with you in our Systems Certification Course. It has furthered the Household Management profession with unique service language and 11 user friendly, real management tools especially for those working in Private Service to deliver a high level of service. From chaos to well-ordered Service Management Plan.
Known as the Harvard in Private Service Education and Placement, Starkey has integrated our years of Placement knowledge into our Personal Statement Course. You identify your best employer, location, daily expertise, sizes of residence, acreage, and most important… your service style. This course acknowledge your expertise and brings about the highest level of income in your HNW Private Service placement. This is a sophisticated course designed to represent those with real skill and expertise. Starkey seeks to represent all our Graduates for their exact position. Our Graduates seek to “Make a Difference” with our HNW clientele! Our clients come to us seeking the best of the best in Private Services Graduates!
Take The Lead In Your Profession With Books from Starkey
Ms. Starkey’s Original Guide to Private Service Management is the Household Manager’s Bible. A new 704 page manual presents Starkey’s patented Service Management System for Customizing, Managing, and Delivering Service Expectations.
Second Edition of the acclaimed book Alchemy of Cooking, this book from cover to last page is full of information for the Private Chef. Mrs. Starkey covers many topics ranging from the administrative to Techniques of Cooking and more.
Setting Household Standards is a unique publication especially written by Mrs. Starkey for her high-net worth Principal Employers. It presents the role of the Employer in receiving service, what to expect from a Household Manager, and Management Tools for Accountability from Staff. It helps the Employer identify what Quality of Life means to them!
Setting Household Standards is a unique publication especially written by Mrs. Starkey for her high-net worth Principal Employers. It presents the role of the Employer in receiving service, what to expect from a Household Manager, and Management Tools for Accountability from Staff. It helps the Employer identify what Quality of Life means to them! It is a “must-have” guide!
A Proud History of over 37 years
Your Personal Statement Program
TOPICAL OUTLINE OF COURSE (CLASSES)
The ultimate goal is to create and customize a Service Management Plan. Defined, the Service Management Plan is a written document where all information about the home or service environment, the Principals and their expectations are defined, prioritized and where a daily operation is created.
-Unit 1—Creating a Service Vision, identifying Lifestyle Goals, Family Tree of the Principals of the household and introduce their Favorites and Schedules. This unit is the foundation of a successful Service Management Plan.
-Unit 2—Student will document and define all Principals, Family Members, Guests, Pets, Staff and Vendors using the HM book forms to create your Service Management Plan found in Appendix C. There is much information that needs to be documented for the People in the Environment. At the end of this unit, the student will have documented all the Principals, Family members and Guests and will have technical skills and professional information on all staff and vendors of the household.
-Unit 3—The Environment is the second phase of documentation in the Starkey Service Management Plan. Student will identify locations, buildings, floor plans, rooms and their function. The student will use plans (sample floor plans will be provided if student does not have files of an appropriate floor plan). The student will also Zone the areas according the guidelines of the Starkey Service Management System; create Housekeeping/Maintenance/Security Task Sheets, Inventory and identify the “Daily Graces” for the household Service Environment.
-Unit 4 —Management tools are the core of the Starkey Service Management System and plan for the household or service environment. Student will create and maintain all System Management Tools to include—Day in the Life schedules/Standards Matrix/Technical Skills Qualifiers/Technical Skills Matrix/Service Variables and the Service Matrix. At the end of this course, the student will be interviewed by an instructor. Student will demonstrate their understanding of what a Service Management Plan is and the tools within the Starkey Service Management System, and how they plan to implement the system in their Environment.
The names we are proud of
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